Customer Service Jobs in United Arab Emirates

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    SAP - Dubai - and strategy. Develop Industry Business Plan for PS in MENA. - Articulate strategic priorities and qualify addressable market opportunities. - Align with local BDM on strategic accounts and priorities and ensure appropriate IVE engagement. - Oversee the development and adoption of scalable governance models to achieve targeted revenue, margin, and market share goals. - Oversee quality of team's deliverables. - Leverage strategic partnerships with key decision- makers internally and in partner and Customer.... Arabic will be an asset.EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES- Bachelor's degree (or equivalent) required. - MBA or equivalent degree from accredited university preferred. - $ of license revenue (actual) against Public Sector/Public Services Software targets. - Public Sector/Public Services Pipeline Growth. - Pipeline actual against x pipeline multiple target for Public Sector segment. - Customer Satisfaction. - Community of Practice Contribution. - Methodology definition, adoption... - Permanent - Full-time Related Jobs

    Emirates - London - Dubai - Ensure identified specialist functional expertise is built, maintained and continually developed to support the business IT work programme. Be the key point of contact supporting the specialist function and be accountable for the quality of the tasks delivered as a unit of specialist excellence. Qualifications & Experience Information Technology.Other : 5+ Years Degree or Honours (12+3 or equivalent) : Experience in the designated area of work. Knowledge/skills: Long term Customer Service... function experience which includes Partnerships; including codeshare and alliance in the areas of Customer systems is desirable. Salary & Benefits: Tomorrow you could be living in dynamic Dubai and earning a tax-free salary with global benefits. Starting with two aircraft and a handful of enthusiastic people, we have grown at a phenomenal rate. We are now one of the fastest growing airlines in the world, flying to over 125 destinations across 6 continents. We are looking for people to join our global... - Permanent - Full-time Related Jobs

    Ally International Travel Service - Al Ain, Abu Dhabi - International Travel Service Locations Abu Dhabi, Al Ain Experience 1 - 8 years Keywords / Skills Call Centre, call center, Telecaller, tele sales, Customer Service, Customer Support, phone banking Education High School or Equivalent Function Customer Service/ Call Centre/ BPO Role Customer Service Executive (Voice) Telesales Executive Telemarketing Executive Other Customer Service/ Call Center Industry Any Posted On 10th Jun 2014 Share this job Rate... this job Customer Service - Call Center - Bank - Abu Dhabi / Al Ain Ally International Travel Service Share this job Apply Job Description Skills required – Service Quality and Business Support Service level, evaluation and CPV turn-around time to be met. To clarify all issues relating to SME Loan application with credit Manager and maintain the highest Quality of pre-screening. All queries and issues to be resolved and responded to on timely basis and provide a daily productivity report... - Permanent - Full-time Related Jobs

    United Arab Emirates - Enterprises currently employs approximately 390 highly skilled employees of 20 varying nationalities. To further build capability in our staff and to enhance Customer engagement levels, intensive Customer Service training program is conducted on an ongoing basis for all staff at all levels, solidifying the company's endeavor to be recognized as the premier automotive company of choice. We are currently recruiting a Customer Service Officer to be based in Dubai, the main responsibilities of this role... include: Job Specifications: Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability Provide excellent Customer Service as per company policy and procedures Resolving Customer queries promptly, within company guidelines, before escalating to higher level if necessary Attend to Customer needs, understand their requirements so that maximum number of inquiries are handled quickly and forwarded on responsibly Logging... - Permanent - Full-time Related Jobs

    Ally International Travel Service - Abu Dhabi - Job Description Job Description: Receive, verify and process Customer transactions relating to Account Services, Cash Management, Transaction Banking & Trade Finance transactions of Conventional /Privileged Client Group (PCG/HNI)/Islamic WBG clients; obtain appropriate approvals as per Delegation of Authority (DOA) matrix and submit to relevant department for execution, as applicable. Handle all transaction-related Customer queries with respect to WBG over phone & across the counter... and resolve them. Handle Customer complaints & resolve them as per the guidelines provided by the bank and escalate them in case of any deviation. Handle all WBG Customer liaison in respect of all transactions to ensure delivery of documents, security token devices, and other deliverables, against appropriate acknowledgement. Handle all WBG Customer queries pertaining to all transactions and arrange to respond within agreed TATs. Liaise with RMs and Customers to follow up for regularization... - Permanent - Full-time Related Jobs

    Dubai - Serve as key Customer contact to promote quality Customer Service and increase business within the branch location. Assesses Customers needs, gathers pertinent information, and opens work orders; provides quotes, develops claims, prepares repair plans, schedules work, and provides status updated to Customers on repair work in the shop;. Develops diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability; reviews diagnostic plans, quotes... and repair plans with the Service Supervisor prior to Customer contact; works with the Service Supervisor to schedule shop job assignments. Develops positive relationships with key Customers; resolves Customer concerns regarding Cummins? or distributor warranties; explain charges to Customers. Monitors key performance metrics for the workshop, including labor productivity and Customer satisfaction. *LI-AS1 Qualifications Skills Channel Repair Process - QuickServe - Able to lead others in executing... - Permanent - Full-time Related Jobs

    Dubai - ideal candidate must have strong interpersonal skills, must have an outgoing and engaging personality and must be very Customer focused. Due to the high volume of applicants, only short-listed candidates will be contacted. Skills Excellent communication skills in English, both written and verbal. Ability to build and maintain good relationships with clients. Ability to train Customers. Strong work ethics. Must be Customer focused and Internet literate. Any past Customer Service...We have an immediate need for a Customer Care Specialist to build and maintain relationships with our clients in order to promote our products and Services. The Customer Care Specialist will train our clients on the use of our online Services, audit their satisfaction as well as motivate the repeat usage of our products and Services. The Customer Care Specialist will be available to assist the clients with any issues they might have. A professional attitude is the key for this role. The... - Permanent - Full-time Related Jobs

    Cummins Middle East FZE - Abu Dhabi - Dubai - Job Description - Implement and enforce use of defined Service processes - Assess Customer needs, gather pertinent information, and open work orders; provide quotes, develop claims, - Prepare repair plans, schedule work, and provide status update to Customers on repair work in the shop - Develop diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability - Review diagnostic plans, quotes and repair plans with the Service... Supervisor prior to Customer contact - Work with the Service Supervisor/ Service Manager to schedule shop job assignments - Ensure all Repair Event Cycle Time (RECT) Service interventions are completed and invoiced within RECT target figure. - Develop positive relationships with key Customers; resolves Customer concerns regarding Cummins or distributor warranties; explain charges to Customers. - Ensure all Service quotations from the Admin department are correct and provided to the Customers in... - Permanent - Full-time Related Jobs

    Abu Dhabi - the market. The company continues to strengthen its position in the market by consistently introducing innovative and Customer focused Services, as well as regularly training its staff at all levels. About the Job: We are currently looking for a highly enthusiastic Customer Service Representative for our Hertz team to be based in Abu Dhabi. The job purposes are as follows: To ensure the Customer is dealt with in a pleasant, professional and efficient manner providing best in class Customer... Service and products. Ensure high level of Customer satisfaction and enhancing the brand image to meet and exceed set standards. Continuously drive Gallup Customer Service Value to improve Customer engagement. Achieve group revenue target for daily, weekly and monthly rentals for the branch. Maintain counter as per Hertz International Standards. Image audit and operational audit. Ensure that all documentation and system accuracy is maintained and relevant documents are obtained at the time... - Permanent - Full-time Related Jobs

    Nestle - Dubai - POSITION VACANCY DATE: JULY 20, 2014 POSITION: Customer Service Supervisor DIVISION: Supply Chain LOCATION: NME HO, Dubai, UAE REPORTS TO: Head of Regional Processing Hub, Regional Customer Service Hub Major Responsibilities · Manage and direct team of Customer Service specialists to delight, meet and where possible, exceed the sales support and Service expectations of both internal partners and external Customers. · Effectively manage all Customer Orders across the assigned... regions to maximize Customer Service levels from 'Available to Promise’ by optimizing related Best Practices of GLOBE functionality, processes and related systems. · Participate and contribute in the planning, development, and execution of strategies to drive Customer Service best practices, adoption and to sustain value creation. · To provide quantitative analysis to monitor the Customer Service performances. · Manage the process of Master Data maintenance in GLOBE-SAP system in a timely... - Permanent - Full-time Related Jobs