Customer Service Jobs in United Arab Emirates

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    Dubai - considers how actions or plans will affect Customers responds quickly to meet Customer needs and resolve problems assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate Customer concerns, issues, and satisfaction and to anticipate Customer needs. Product Knowledge: Basic - Complete knowledge of product/Service value stream. Preferred - Extensive knowledge of product/Service value stream.This requisition is for an international, locally hired position..., partners and direct reports. Provides oversight and approval of sales strategies, technical approaches, products and processes. Manages, develops and motivates employees and first - level managers.Competencies:Applied Business Knowledge: Completely understands the business and key external market drivers that have an impact on the business, including macro economic indicators, channels of distribution, competitors, Customer fitness for use, suppliers, etc. Fully understands all operations and processes... - Permanent - Full-time Related Jobs

    Reputable Middle Eastern IT Conglomerate - United Arab Emirates - Secured Services Head [Description] Key Responsibilities: -Develop strategies to expand the portfolio of Services offered and improve the efficiency and consistency of Service delivery -Interact with Governmental entities and other potential clients to define requirements for secure Services; understand business challenges, respond with relevant solutions and ensure delivery of a consistent, industry-leading Customer experience -Advise and make recommendations to the client regarding current... - Permanent - Full-time Related Jobs

    Cisco Systems, Inc. - Dubai - Consulting Services (CCS), this Lead Consultant, UAE & Qatar will work as part of the Emerging Markets team and be responsible for formulating a strategy for approaching the UAE and Qatar markets depending on CCS Service offerings. He/she will develop deep understanding and plans for priority accounts in his focus geogrphy, and map CCS capabilities to Customer priority painpoints and objectives. He wil communicate CCS value proposition and relevance to CxOs and othe senior Customer executives and gain... in Emerging Markets considers the Gulf region, nonetheless Qatar, as a growth area where large opportunities need to be addressed and developed. They engage with several large regional and global organizations across Middle East, Africa, Russia and CIS to assist them address strategic opportunities and risks. Such engagements involve large enterprises, telecom Service providers, and local as well as national government organizations. These engagements aim at identifying new disruptive... - Permanent - Full-time Related Jobs

    Dubai - Employment Type: Full Time Monthly Salary: 6,000 - 7,999 AED Benefits: as per UAE labour law Minimum Work Experience: 2-5 Years Minimum Education Level: Bachelors Degree Listed By: Recruiter Company Size: 201-500 Employees Career Level: Mid-level Description: Customer Service OFFICER JOB DESCRIPTION The CS Officer is responsible for ensuring Customer satisfaction by administrating the schemes professionally. The officer is responsible to establish positive Customer... servicing role in healthcare insurance industry Able to work as part of team and prioritize work load Knowledge of Customer Service principles and practices Skills The incumbent must demonstrate the following skills: Team building Analytical and problem solving skills Effective verbal and listening communications skills Proficiency in Excel, word and outlook Telephone skills Stress management skills Time management skills Multi-tasking Managing Processes Reporting Skills Quality Focus... - Permanent - Full-time Related Jobs

    Cisco Systems, Inc. - Dubai - and Customer around the whole life cycle. It is essential to support Rfx processes, lead and shape architectures internal and external, lead complex programs with Customers and rescue critical Customer situations. The candidate will be responsible for helping Customers maximise their investment, and for delivering Services with a focus on business outcomes, business value and key performance indicators. The SDM is responsible for both proactive and reactive Service. The successful candidate... business value Provide a single consolidated view of Service delivery and its performance including trends, profiling, benchmarking against peers…. Provide data & communications in a format that is relevant to the audience (eg executive governance, internal, Customer facing, Service reviews …) Be accountable for Customer satisfaction (measured via formal surveys) Build strong working relationships at all levels in the organisation with partners and end Customer and demonstrate credibility... - Permanent - Full-time Related Jobs

    Dubai - We are looking for the energetic candidates in the field of Customer Service, candidates having their previous experience in Customer Services may apply, Assist and maintain Service relations with clients and other offices. very attractive salary, Medical, Bonus and Pick n Drop Skills - Ability to work with minimal supervision. Job Details Job Location: Dubai, United Arab Emirates Company Industry: Customer Service; Advertising; Business Support Company Type: Employer (Private... Sector) Job Role: Customer Service Joining Date: Unspecified Employment Status: Full time Employment Type: Employee Monthly Salary Range: Unspecified Manages Others: Unspecified Number of Vacancies: 5 Preferred Candidate Career Level: Entry Level Years of Experience: Unspecified Residence Location: Unspecified Gender: Unspecified Nationality: Unspecified Degree: Unspecified... - Permanent - Full-time Related Jobs

    Ally International Travel Service - Abu Dhabi - Job Description Job Description: Ensure that liabilities and asset growth are as per the stated business targets Develop and sustain cordial relationships with affluent community members. Develop a Service-oriented and performance driven culture by ensuring that all Service quality targets are met at all times Monitoring Service quality indicators and takes corrective measures to ensure highest level of Customer satisfaction Ensuring all problems/complaints/queries are handled quickly..., efficiently and tactfully Resolving escalated Customer complaints and ensuring timely resolution of the same Driving sales of new products, ensuring proper documentation of applications and tracking sales targets to achieve growth Providing cross-sell leads to sales teams and ensuring timely follow-up to ensure conversion Ensuring implementation of all audit recommendations and minimizing occurrence of any deviations during audit checks Monitoring Service quality indicators and takes corrective... - Permanent - Full-time Related Jobs

    Honeywell - Dubai - weekly shipment plan for current month +2 months, conduct weekly order book review meeting with business leader, sales, supply chain and finance leaders, to resolve any open issues or blocks to achieve the monthly revenue targets. Follow up with team to ensure plan is executed Daily interaction with 3PL Service provider to monitor completion of all packing or rework orders within defined SLA Manage the entire OC process individually for select key Customer accounts or strategic orders... or other Service provider performance issues Manage Customer returns process (Return Material Authorization, RMA) with our EMEA, ensure Turn around Time (TAT) Service level, and control credit notes authorization according to procedures Maintain up to date records for order cancellations, and report to the sales and business leaders Vendor invoice approval for tasks relevant to outbound process (e.g. inspection Service providers, freight forwarders, Chamber of Commerce, etc) Qualifications... - Permanent - Full-time Related Jobs

    Dubai - for current month +2 months, conduct weekly order book review meeting with business leader, sales, supply chain and finance leaders, to resolve any open issues or blocks to achieve the monthly revenue targets• Follow up with team to ensure plan is executed • Daily interaction with 3PL Service provider to monitor completion of all packing or rework orders within defined SLA• Manage the entire OC process individually for select key Customer accounts or strategic orders. this includes: Order entry... to identify process gaps that led to escalation, and set up PDCA methods to control and continuously improve processes• Manage the Customer claims and complaints process, lead investigation with order desk team, 3PL provider or other subcontractors to ensure all claims are closed in a timely manner • Work closely with IT Support Services for any issues related to the ERP system and ensure speedy resolution• Maintain up to date records for Customer claims and complaints, 3PL or other Service provider... - Permanent - Full-time Related Jobs

    Dubai - Hays - SC Customer Service Manager FRENCH SPEAKING A leading multinational sports retail company is looking to recruit a FRENCH SPEAKING SC Customer Service Manager to lead and support the Customer Services Team to maintain and enhance business and strategies and to exceed Customer expectations. Develop and preserve a Customer Service focused team by recr... - Permanent - Full-time Related Jobs